Our patient system Klinik is available Monday to Friday from 7am to 6pm.

It is not available during weekends and Bank Holidays. Your request will be triaged based on the symptoms you enter. We aim to confirm an appointment date and time for urgent symptoms within 48 hours. We aim to confirm a date for routine appointments within two weeks, which may be further in the future, depending

Make, change or cancel an appointment with our online Klinik services.

Help us to help you: Sample Pots

We appreciate that when you return a sample pot you have been asked to give that you hand it to the Reception team and don’t just leave it. We can then ensure that your sample has the labels correctly attached.

Any incorrectly labelled samples are discarded by the lab and you will have to give another sample.