Make, change or cancel an appointment with our online Klinik services.

Help us to help you: Please cancel your appointment to cut down on the number of Do Not Attend Appointments

Last month we had more than 400 patients who did not attend their appointment.

With demand for appointments at an all time high this means appointments are wasted that we could offer to other patients. Please let us know as soon as possible if you are unable to attend.

Our cancelling appointments guide (with step by step instructions) shows you all the ways you can cancel your appointment:


Use the cancellation link in your appointment reminder, sent 1 week and also 1 day prior to your appointment

Cancel your appointment in the Patient Access or NHS App

Use the box called cancel appointment in our on-line patient system Klinik


Call the cancellation line 01628 405550