Our patient system Klinik is available Monday to Friday from 7am to 6pm.

It is not available during weekends and Bank Holidays. Your request will be triaged based on the symptoms you enter. We aim to confirm an appointment date and time for urgent symptoms within 48 hours. We aim to confirm an appointment date and time for routine appointments within 48 hours. The appointment date for routine

Make, change or cancel an appointment with our online Klinik services.

Registration Policy

Anybody in England, whether a resident or overseas visitor, may access primary care services at a GP Practice without charge. No documents are required to register with a GP; however, to facilitate the registration process we would request that two forms of identification are produced, ideally if possible, one should be photographic, and one must contain your address. You may be asked to sign a Practice Form to give your permission for us to retain these documents with your electronic patient record. 

These documents may be used to confirm your details with our local Health Authority. This also helps to ensure the correct matching of your details to any existing NHS record, enabling previous medical records to transfer smoothly between practices. We appreciate your assistance in this matter.

Types of acceptable photographic evidence:

  • Passport
  • Drivers Licence
  • Official ID card from Public Services body; or
  • Student matriculation card (current year)

Other documents for proof of residency that are acceptable are:

  • Recent utility bill (within last 3 months)
  • Council Tax document
  • Television Licence
  • Payslips (last two months)
  • Rent book/agreement (Public Body or Private Landlord)
  • Bank Statement (Name and address section only required)
  • Solicitors Letter (Clearly showing your name and address)
  • Drivers License (only if issued within last 6 months)

If you are unable to provide photographic evidence then we would request you provide one of the above and one of the following:

  • Birth Certificate
  • Marriage Certificate
  • Divorce Annulment Papers

If you are unable to provide any documentation, then we may still register you. You should contact our Registration Department on 01628 405541.

If you have any questions regarding NHS entitlement, or our Registration Policy please contact the Practice.