Face Coverings on site

In response to changing government guidelines, Marlow Medical Group have decided to keep Covid-19 precautions in place in line with NHS England advice. Please continue to wear face coverings, sanitise hands and respect social distancing measures so we can protect our community, most vulnerable patients and staff. Providing a safe surgery is essential. Covid cases

Contact us online 24/7. Get help from your GP with our online consultation service.

Access Your Test Results

When a Doctor or Nurse arranges for a test to be taken the patient will be informed how to obtain the result. (Results can be requested via Online Services, via Klinik Services, or alternatively you can phone the surgery between 12 noon and 5.00pm Monday to Friday).

You will be asked for some personal details when calling, this is to confirm your identity. The receptionist has the right to refuse the release of medical information if he/she feels that it does not pertain to the person calling. We hope that our patients find our high standards of confidentiality satisfactory with regard to releasing this type of information.

If the test was arranged by your hospital consultant

If your test has been carried out at a Clinic or Hospital please call the Clinic or Hospital for the result, as we cannot action tests which have been requested by other Clinicians outwith the practice. If the consultant’s secretary or colleague inform you they will send the results to your GP, explain that you want the results from the specialist who arranged them who is in by far the best place to give appropriate advice.

Our Reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the Doctor.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

Information about your laboratory tests

For information on what your laboratory test results mean please visit Lab Tests Online.

Specimens

All specimens must be provided in a suitable container and marked clearly with name, date of birth, date provided and reason for the specimen.

Failure to do so may mean that the test will need to be repeated – Please note that when bringing in a sample to the surgery, only samples in the correct container can be accepted. These are available from reception