Our patient system Klinik is available Monday to Friday from 7am to 6pm.

It is not available during weekends and Bank Holidays. Your request will be triaged based on the symptoms you enter. We aim to confirm an appointment date and time for urgent symptoms within 48 hours. We aim to confirm an appointment date and time for routine appointments within 48 hours. The appointment date for routine

Make, change or cancel an appointment with our online Klinik services.

Cancel an Appointment

Please use the NHS App or our Klinik services below to cancel appointments more than 24 hours in advance. If you are unable to attend an appointment please let us know in plenty of time to assign your appointment time to another patient.

Registered for online services?

If you are registered for online services then you cancel the appointment and re-book all at the same time

Simply log in to the online portal and visit the appointments section.

In a hurry?

If you are not registered for online services or don’t have the password to hand, then you can cancel your appointment via the Cancelling an Appointment tile on Klinik

Phone Cancellations

If you find you have difficulties with the internet then you can also cancel an appointment by ringing the below number. Please give as much information as you can for the cancellation, especially if you have multiple bookings with us.

Cancellation Number: 01628 405550