National data opt-out

The national data opt-out was introduced on 25 May 2018, enabling patients to opt out from the use of their data for research or planning purposes, in line with the recommendations of the National Data Guardian in her Review of Data Security, Consent and Opt-Outs. Patients can view or change their national data opt-out choice

Contact us online 24/7. Get help from your GP with our online consultation service.

Book an Appointment

Please use the Klinik service button below for the following

  • Request an urgent, routine or follow-up appointment with a GP or any other clinician
  • Submit a medication or prescription query
  • Request a Fit Note (formerly known as a Sick Note to cover a period of absence from work due to ill health for more than a week)
  • Raise a query concerning a referral or request an insurance report or private letter
  • Enquire about self-care or have a social prescribing query
  • Submit information requested by us.

Can another Healthcare Professional help?

Do you need to see the GP?

Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Please see the information on see a Doctor or Healthcare Professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a Pharmacist, Optician, Dentist or other Healthcare Professional. You can even self-refer for some services without seeing your GP.

Please use Patient Access if you would like to do any of the following:

  • Book a wide range of appointments such as:
    • Medication Reviews,
    • Cervical Smears,
    • Blood Pressure Review,
    • Pill Check,
    • Blood Test,
    • Long-Term Condition Annual Review,
    • Whooping Cough Injection and,
    • NHS Health Check.
  • Cancel any appointment at any time 24/7
  • Order your repeat medication and see when your next review is due
  • View your test results immediately once available without having to request them
  • Access your medical records.

If you are late for your appointment you may not be seen.

For real life-threatening emergencies such as those below – RING 999

  • Chest pain (suspected heart attack)
  • Suspected stroke
  • Suspected meningitis
  • Anaphylactic shock (severe allergy)
  • Heavy bleeding or deep lacerations
  • Fluctuating levels of consciousness or completely unconscious
  • Difficulty breathing or stopped breathing with a change in colour
  • New seizure, fit or uncontrollable shaking

For immediately serious conditions such as the following, GO TO Emergency Department (A&E) IMMEDIATELY

  • A fever and lethargic (drowsy) child
  • A feverish and floppy (unresponsive) infant
  • Difficulty breathing
  • Sudden, severe abdominal pain
  • Accidental or intentional overdose of medication
  • Trauma (including falls) and possible broken bones or road traffic accident

Book an appointment on the Phone

Please use the below Klinik services button to book an appointment for yourself or on behalf of a family member or friend. If you do not have a way of accessing the internet when you can call reception and speak to one of our team who can complete the Klinik questions for you.

The Doctors’ House Marlow01628 484666
Lane End Branch Surgery 01494 881209
Hambleden Branch Surgery 01491 571305

Additional information

Extended Hours

The surgeries offers extended hours for booked appointments only on:

The Doctors’ House, Marlow

Mondays and Tuesdaysfrom 6:30pm
Alternate Saturdays amfrom 8:00am
Giving Consent for Treatment

You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.

Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.

It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.

If you have a suspected infectious disease

Please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff. 

Lateness for Appointments

Late arrival for appointments can result in surgeries running late and cause inconvenience to others.

If you are more than 10 minutes late for your appointment with the doctor or nurse, you will be asked to rebook your appointment. If you are between 5-10 minutes late you may be asked to wait until the end of surgery to be seen or fitted in at a later time during the day at the clinician’s discretion.

The receptionist may need to speak to the clinician first to see if they are able to accommodate you.