Our patient system Klinik is available Monday to Friday from 7am to 6pm.

It is not available during weekends and Bank Holidays. Your request will be triaged based on the symptoms you enter. We aim to confirm an appointment date and time for urgent symptoms within 48 hours. We aim to confirm a date for routine appointments within two weeks, which may be further in the future, depending

Make, change or cancel an appointment with our online Klinik services.

Are you ready for Easter bank holiday?

We are reminding everyone to be prepared, stay safe and use the right NHS services this Easter.

Remember to think ahead when it comes to ordering repeat prescriptions, stocking up on medicine cabinet essentials and enjoy yourself safely — to avoid any unnecessary visits to A&E over the holiday weekend.

As GP practices will be closed on Friday 7 April (Good Friday) and Monday 10 April (Easter Monday), it is important to make sure prescriptions are ordered beforehand.

How to order a repeat prescription

Order online via your GP practice website – you need to be registered with your practice for this.
Order through the NHS App – download the app from Google Play or the App store, you can register without having to visit your practice. More information on the NHS App is available on the nhs.uk website.
Order in person, at your GP Practice – simply tick the medicines required on the white, tear-off section of your prescription and drop it into your GP Practice, ask a relative or friend to drop it in for you, or post it. Many practices have a box outside, so you don’t need to go into the practice building to do this.

It takes a few days for a prescription to be processed — so order in plenty of time!

If you do forget to order your prescriptions and need emergency medication over the bank holiday – please don’t panic as help is available.

Some local community pharmacies will be open over the holidays and they can help you if your medication is in stock.

The online NHS pharmacy service search will show which pharmacies are available and local NHS websites and social media channels will also have details of all opening hours over the holidays.”

Top tips for healthcare over the Easter bank holiday

Be prepared for common health problems by keeping a well-stocked medicine cabinet at home and making sure that you have enough prescription medication to last over the holiday period.

Community pharmacists are part of your expert NHS health care team and are excellent at giving lots of advice about self-care and medications to treat common health conditions at home.

Health advice and information is available via the NHS App or the NHS website.

If you do suffer a minor injury or illness, NHS 111 online is a great place to seek advice and can help you reach the right place for your care.

If you require emergency care, you should call 999, or go to your nearest Emergency Department. You should ONLY call 999 or go to an Emergency Department if you or someone else has a life-threatening emergency, such as:

signs of a heart attack – chest pain, pressure, heaviness, tightness or squeezing across the chest
signs of a stroke – face dropping on one side, cannot hold both arms up, difficulty speaking, sudden confusion (delirium), cannot be sure of own name or age
suicide attempt – by taking something or self-harming
severe difficulty breathing – not being able to get words out, choking or gasping
choking on liquids or solids right now
heavy bleeding – spraying, pouring or enough to make a puddle
severe injuries after a serious accident or assault
seizure (fit) – shaking or jerking because of a fit, or unconscious (cannot be woken up)
— sudden, rapid swelling of the lips, mouth, throat or tongue