Our patient system Klinik is available Monday to Friday from 7am to 6pm.

It is not available during weekends and Bank Holidays. Your request will be triaged based on the symptoms you enter. We aim to confirm an appointment date and time for urgent symptoms within 48 hours. We aim to confirm a date for routine appointments within two weeks, which may be further in the future, depending

Make, change or cancel an appointment with our online Klinik services.

Can I see the GP or Nurse on my own?

Our doctors and nurses will listen to you and take your concerns seriously, sometimes, young people can find it more difficult than adults to talk about the underlying problem and the reason for seeing a GP.

As a young person, you can be seen on your own, with no lower age limit. Our reception staff can make an appointment for you to see a GP without a parent if you would prefer to.

If you come with a parent/carer/friend, you can still be seen on your own for part of the consultation while they wait outside.

People aged 16 or over are entitled to consent to their own treatment. This can only be overruled in exceptional circumstances.

Like adults, young people (aged 16 or 17) are presumed to have sufficient capacity to decide on their own medical treatment, unless there’s significant evidence to suggest otherwise.

Children under the age of 16 can consent to their own treatment if they’re believed to have enough intelligence, competence and understanding to fully appreciate what’s involved in their treatment. This is known as being Gillick competent.

There is also a handy leaflet that you can download or view regarding accessing GP online services.