You may have seen on the news there are global IT issues. Our surgery clinical patient system (Systm One) is unimpacted. The practice is able to issue prescriptions but Glade, Marlow Bottom and Lane End pharmacies are impacted and are unable to access and issue prescriptions from the central NHS Spine. If your nominated pharmacy

Make, change or cancel an appointment with our online Klinik services.

Compliments and Suggestions

Help us get it right

We constantly try to improve the service we provide and are willing to hear your comments and suggestions following your experiences.

Please let us know when you think we have done something well or if you have any suggestions as to how we can do something better. Any compliments, suggestions, or feedback can be submitted through the ‘Feedback and Complaints’ form or raised over the phone with our Patient Services Officer.

Feedback and Complaints
Please specify which surgery you are a patient at *
Are you submitting this complaint on behalf of yourself or another person?

Your Information

Please use format day/month/year e.g. 12/05/1979

Their Information

Please note: if you are submitting a complaint on behalf of another person you must attach the Complaints Third-Party Consent Form found at the top of this page or send this in separately. If we do not receive this form we will not be able to process your complaint.
Please use format day/month/year e.g. 12/05/1979
Will you be attaching the consent form now or handing it into the surgery?

Maximum file size: 33.55MB

Privacy Policy

This form collects your name, date of birth, email, other personal information and medical details. This is to confirm you are registered with the practice, to allow the practice team to contact you and also to update your medical records held by the practice and our partners in the NHS. Please read our Privacy Policy to discover how we protect and manage your submitted data.