Reception and enquiries
Reception and enquiries
How can we help you?
Getting help with
Keep us updated
About appointments
Register as a new patient
Can’t find what you’re looking for?
Treatment Room
Treatment Room
Lets see what we can do…
Get immediate help with minor illnesses and injuries:
- Coughs
- Colds
- Ear Syringing
- Headaches
- Back pain
- Sprains
- Burns and scalds
- Cuts and grazes
- Minor head injury
- Warts and Verrucae
- Indigestion
- Constipation
Pharmacists can also advise on minor illnesses and injuries:
Access a free NHS website to help you find the most appropriate local health service for common symptoms in Buckinghamshire
Alternatively you can visit your nearest Minor Injury Unit:
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
Consulting room
Consulting room
How can we help you?
For Forms, Medicals, Test results and Certificates please visit Reception
For Health reviews, including Asthma reviews and Smoking cessation please visit our Long Term Conditions room.
Call 111
Visit a Pharmacist
- No appointment necessary
- Many pharmacists have a confidential area
- Open till late and at weekends
Contact a Nurse
Contact a Doctor
AskNHS
COVID-19 Support Room
COVID-19 Support Room
If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.
Well-being while staying at home
Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).
Visit NHS Every Mind Matters for advice, practice advice and support groups.
If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.
Keeping Active
To stay fit and healthy whilst at home, try the NHS Home workout videos.
Advice for patients with pre-existing conditions
- Macmillan – Cancer and coronavirus
- Asthma UK – What to do if you have asthma
- Blood Cancer UK – Information for people affected by blood cancer
- Diabetes UK – Coronavirus and diabetes
- Kidney Care UK – Guidance for patients with kidney disease
Additional Information
Advice for Vulnerable Patients
- Guidance on shielding and protecting extremely vulnerable people
- How to get support for extremely critical vulnerable person
- Advice for people at higher risk – those who are 70 or older, are pregnant or have a condition that increases the risks from coronavirus.
- Pregnancy advice
Wellbeing Centre
Wellbeing Centre
Let’s see what we can do…
Marlow Age Concern
Activities and meals for the elderly and housebound Mon – Fri at the day centre.
Age UK
Independence at home – Handyperson, toe nail cutting, hairdressing, domestic cleaning and ironing, gardening, shopping, relocation advice, welfare benefits advice, befriending, memory advice.
01296 431911
The Silver Line
The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.
0800 470 80 90
Care Advice Buckinghamshire
Care Advice Buckinghamshire is a website for adults in need of care and support in Buckinghamshire, their families and carers.
Buckinghamshire Care Services Directory
The independent guide to choosing and paying for care.
In-Tune
In-Tune is a fun and stimulating singing group designed to help people with dementia.
01494 568982
Marlow Library, Institute Road, Marlow SL7 1BL
11.30am – 1.30pm twice monthly £3.00
Solicitors for the elderly
Independent organisation of lawyers providing specialist legal advice to vulnerable people and their carers. E.g. Wills, power of attorney, court of protection, probate, asset protection, paying for care etc.
0844 567 6173
Care Choices
If you are looking for information and advice about arranging care and support services, Care Choices can help you.
Child Bereavement UK
Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement. Our vision is for all families to have the support they need to rebuild their lives.
Coronavirus Bereavement Support
A new charity has been set up that is designed to help people and families affected by the coronavirus. Their purpose is to provide a helpline for all individuals who need to speak to someone in these very uncertain and emotional times, when their loved ones may be ill in hospital or have sadly died.
Care Advice Buckinghamshire
Care Advice Buckinghamshire is a website for adults in need of care and support in Buckinghamshire, their families and carers.
Carers Trust: Thames Crossroad Care Service
We support carers and the people they care for by delivering high quality personal care services to people of all ages, and with a range of disabilities and health conditions.
Carer Choices
Specialist information provider for care of the elderly and adults with additional needs (aged 18-64).
Headway South Bucks
We provide support to Carers through our unique Carers’ Support Programme, including meetings, outings and individually tailored respite. Find out more
Carers Bucks
Carers Bucks is an independent local charity which supports unpaid family Carers in Buckinghamshire. Find out more
Headway South Bucks
We offer activities in Bourne End to improve cognitive, memory, coordination and living skills together with confidence to rebuild their lives following brain injury. Find out more
Buckinghamshire Care
Day Opportunities Centres – respite and activities for people with severe learning difficulties and vulnerable adults. Also, get support at home following illness or operation. Shopping, preparing meals, personal care, medication etc.
Care Choices
If you are looking for information and advice about arranging care and support services, Care Choices can help you.
Slapped Cheek Syndrome
Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks. Find out more
Fever in Children
A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever. Find out more
Chicken Pox
Chickenpox is a mild and common childhood illness that most children catch at some point. Find out more
Hand Foot and Mouth Disease
Hand, foot and mouth disease is a viral infection that can affect young children. Find out more
Headlice
Head lice are tiny insects that live in human hair. They’re particularly common in children. Find out more
Further information
From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions NHS Choices – Childhood Illness
Childhood Vaccinations
Your baby will be registered for the NHS vaccination programme as soon as they are registered for GP services at birth. Find out more
Children's Flu Vaccinations
The Children’s Clinical Network supports the children’s flu vaccination programme in the Oxford AHSN region by sharing resources, promoting best practice and providing educational/profile-raising activities. Find out more…
SMART Recovery Support
SMART are a charity helping people to overcome the devastating effects of drug and alcohol dependency.
The Oasis Partnership
Has your life been affected by drugs or alcohol?
Let us help you.
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.0300 123 6600 Talk online
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.0300 123 1110
Further information
For more information about the benefits of drinking less, top tips and more visit NHS Choices – Drinking and Alcohol
Alternatively, for more information on how drug misuse can be harmful to your health visit NHS Choices – The Effects of Drugs
Blue Badge
On-street parking concessions for severely disabled drivers.
Dial-A-Ride
Transport for shopping, appointments or social events. There is an annual fee plus charge per journey.
Wycombe District Council – Community transport and Dial-a-Ride
Hambleden Valley Medical Transport and Escort Service
Transport to medical appointments which is run by volunteers and costs 65p per mile.
01628 476139
Driving Assessments
60 minute driving assessment in your own car on familiar routes to help assess if you are still safe to drive.
What you need to know
Everything you need to know before booking an appointment at the surgery.
Marlow Age Concern
A fully independent, registered charity formed in 1982 to serve the needs of senior citizens in the Marlow area. Run almost entirely by volunteers from the local community, offering a Day Centre open to guests each weekday by invitation, where they are provided with coffee, tea and biscuits on arrival and a two course lunch cooked on the premises by our team of volunteer cooks. Find out more
Safe + Well
This service is run by NRS Healthcare and supported by Buckinghamshire County Council. Offering help to people who wish to buy their own daily living aids, designed to make everyday tasks easier. Find out more
Buckinghamshire County Council
Care and Advice for Adults. Find out more
Apply for a Blue Badge
MASH
The Buckinghamshire Multi-Agency Safeguarding Hub (MASH) co-locates key partners in order to improve the initial response to safeguarding concerns in relation to children and vulnerable adults. Find out more
When to make an appointment at the surgery
If you have consulted your local Pharmacy and found Over The Counter medications and medications only available to buy in Pharmacy’s have not helped your symptoms, please contact us here stating what you have tried so we can arrange an appointment with our in-house Prescribing Pharmacists. If you have seen a GP here in the past who has prescribed you medication for hay fever please request here detailing what medication you were prescribed and when it was last requested.
Hay fever
Hay fever is caused by an allergy to pollen. The symptoms of hay fever are caused when a person has an allergic reaction to pollen. Common hay fever symptoms are:
- – a runny, itchy and/or blocked nose
- – sneezing
- – itchy eyes
Treatment - Steroid nasal sprays
Steroid nasal sprays help to prevent or reduce inflammation in the lining of the nose and some can help to relieve watery eyes.
Available from your local pharmacy.
Treatment - Decongestants
Decongestant nasal sprays and tablets are used to unblock the nose.
Available from your local pharmacy.
Treatment - Eye drops
Eye drops can be used to treat itchy or watery eyes.
Available from your local pharmacy.
Treatment - Antihistamines
Antihistamines help to relieve a runny nose, sneezing, itching and watery eyes.
Available from your local pharmacy.
Further information
For more information about hay fever and how to treat it visit
Walking for Health
Preventing heart disease
Keeping your heart healthy, whatever your age, is the most important thing you can do to help prevent and manage heart disease.
Live Well Stay Well
Live Well Stay Well is an entirely FREE service, designed to support you to find the help you need.
Leap physical activity
Healthy Eating
A healthy, nutritious diet can help you look and feel your best, and is easier than you might think.
Change4Life
Would you or your family like to be healthier and happier? Would you like loads of ideas, recipes and games to help you do this?
Child Bereavement UK
Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement. Our vision is for all families to have the support they need to rebuild their lives.
South Bucks Hospice
Support for patients with life limiting illnesses and their families.
Planning your Pregnancy
If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy. Follow these steps
Family Planning Appointment Form
Use this form to register your interest in our Family Planning Clinic. You must be a patient to utilise this service. Once your form is completed our team will contact you to schedule an appointment. Please complete this form
Antenatal Care
If you think you are pregnant, please contact the practice so that we can direct you to our local midwife.
Postnatal Care
Self-Refer for Maternity Care
Use this form to self-refer for your maternity care at either Wycombe or Stoke Mandeville Hospital. Please complete this form
Further information
Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here – NHS Choices – Your Pregnancy & Baby Guide
Congratulations on your new baby!
We know that having a baby can be an exciting and busy time. Here are a few tips to ensure that you and your baby are well cared for.
Dementia Awareness
Do you have or care for someone with Dementia? National Dementia Helpline 0300 222 11 22.
Healthy Minds Bucks
Healthy Minds is a NHS service offering quick and easy access to talking therapies, practical support and employment advice. You can refer yourself to Healthy Minds directly.
Marlow Growers Group
The Marlow Growers Group provides a Social and Therapeutic Horticultural facility for the people of Marlow. Find out more
Mind
Information and Support for all mental health issues. 01494 463364Find out more
Alzheimer's Society
Alzheimer’s Society are here for anyone affected by dementia, and they do everything they can to keep people with dementia connected to their lives and the people who matter most.
Horses Helping People
A therapeutic horsemanship centre located on the Bucks / Herts borders.
Samaritans
If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.116 123 Find out more
Rethink
Help, information and support for all those affected by mental illness. Find out more
Further information
For more information about mental health, ways to cope with it and more visit NHS Choices – Mental Health
PSA Testing and Prostate Cancer
Advice for well men aged 50 and over. Find out more
Child Protection
Our website brings together information for children, young people & their families, as well as the professionals who work with them.
Abdominal Aortic Aneurism Screening (AAA)
The NHS invites men for AAA screening during the year they turn 65. If you are over 65 and have not been screened previously, you can arrange a screening appointment by contacting your local programme directly.
Screening involves an ultrasound scan that takes around 10 minutes.
Bowel Cancer Screening
The NHS Bowel Cancer Screening Programme offers screening every two years to all men and women aged 60 to 69. This age range is currently being extended to 60 to 74. People in the invitation age range are automatically sent an invitation, then their screening kit, so they can do the test at home.
After your first screening test, you will be sent another invitation and screening kit every two years until you reach 69 (74 in areas where age extension has already started). If you are over the invitation age range, you can ask for a screening kit every two years by calling 0800 707 6060.
Breast Cancer Screening
Breast screening (mammography) is an x-ray examination of the breasts which can show small changes in the breast before there are any other signs or symptoms.
All women aged between 50 and 70 are automatically invited for breast screening every three years. Women are invited via their doctors’ practices in turn so they will not necessarily get their invitation in the year that they turn 50.
Cervical Smears
All women aged between 25 and 64 are invited for cervical screening. Women aged between 25 and 49 are invited for testing every three years, and women aged between 50 and 64 are invited every five years. You will receive an invitation to attend from the Health Authority.
Cervical smear tests are carried out by the Practice Nurses at our surgeries. The best time to have the test done is in the middle of your cycle. Call the surgery appointments line and ask to book an appointment for a smear test with the nurse. The results of your test will be sent to you by post.
Prostate Cancer Screening
There is no organised screening programme for prostate cancer but an informed choice programme, Prostate Cancer Risk Management has been introduced. If you are worried about a specific problem or otherwise worried about the risks of cancer, then you should make an appointment to see your doctor.
Sexual Health Buckinghamshire
bSHaW is the new brand for sexual health services in Buckinghamshire. There will now be one phone number for all the sexual health clinics across the county. Call the number below to book an appointment near you.
0300 303 2880
Family Planning Association
They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK. Find out more
Brook
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year. Get advice now
Sexual Health Help Line
The Family Planning Association Sexual health help line can give you confidential information and advice 0845 122 8690
Further information
For more information about Sexual Health topics including a contraception guide visit NHS Choices – Sexual Health
Stroke recovery
Activities, outings, tea and cake and a visiting physiotherapist for those affected by strokes.
Monday afternoons from 2pm-4pm. The Age Concern bus can collect patients from Marlow.
01628 482883
Stroke Association
Community stroke support services for stroke survivors and their carers.
Gardening therapy
Gardening/horticultural therapy at Marlow allotments for people suffering from depression, bereavement, isolation, stroke/illness recovery etc.
Prevention Matters
The Prevention Matters is a free and friendly advice service linking eligible adults (over 18) in Buckinghamshire to social activities, volunteers and community services.
Care Advice Buckinghamshire
Buckinghamshire Care and Support Directory
Information and advice on choosing and paying for your care and support.
Get Support Now
Choose from an app, Quit Kit, email, SMS and face-to-face guidance. Sign up now
Further information
For more information about the benefits of stopping smoking, top tips and more visit NHS Choices – Stop Smoking
Live Well Stay Well
Free Services in Bucks to help you Live Well Stay Well. Find out more
Flu Vaccine
We offer ‘at risk’ groups the flu vaccine during late autumn each year to protect you against the flu virus. All eligible patients will be sent an invitation to attend one of our clinics.
The Flu Vaccination – gov.uk (PDF)
Which Flu Vaccine should children have? – gov.uk (PDF)
Flu Vaccine FAQ’s – NHS Choices
Meningitis B
A new vaccine to prevent meningitis is being offered to babies as part of the routine NHS childhood vaccination programme.
The Men B vaccine is recommended for babies aged 2 months, followed by a second dose at 4 months, and a booster at 12 months.
Shingles Vaccine
Anyone aged 70 can have the shingles vaccine on the NHS. You become eligible for the vaccine from the first day of September after your 70th birthday for the following year.
You will be invited to attend a clinic at the surgery.
Chickenpox (varicella) Vaccine
The chickenpox vaccine is not part of the routine childhood vaccination schedule. It is currently only offered on the NHS to people who are in close contact with someone who is particularly vulnerable to chickenpox or its complications.
Meningitis ACWY
Younger teenagers (school year 9 or 10) will be offered the Men ACWY vaccine in school as part of the routine adolescent schools programme alongside the 3-in-1 teenage booster, and as a direct replacement for the Men C vaccination.
Students going to university or college for the first time, including overseas and mature students up to the age of 25, should contact their GP to have the Men ACWY vaccine, ideally before the start of or in the first few weeks of the academic year.
Further information
For further information on all NHS vaccines, please visit:
Get started on the NHS 12 Week Weight Loss Plan
The plan is designed to help you lose weight and keep it off.
Want to get more active
Get help and advice from NHS Choices including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more.
Live Well Stay Well
Free Services in Bucks to help you Live Well and Stay Well. You can self-refer and access these services if you have a BMI of 35 or over.
Armed Forces Veteran Friendly Accredited GP Practice.
We are an Armed Forces veteran friendly accredited GP practice. This means that, as part of the health commitments of the Armed Forces Covenant, we have a dedicated clinician who has specialist knowledge of military-related health conditions and veteran-specific health services.
This is important in helping ex-forces to get the best care and treatment. If you are ex-forces, please let your GP know to help ensure you are getting the best possible care. You can also Register as a Veteran through our website.
Blesma
Blesma supports limbless veterans to lead independent and fulfilling lives. Blesma is dedicated to assisting serving and ex-service men and women who have suffered life-changing limb loss or the use of a limb, an eye or loss of sight. They support these men and women throughout the UK and provide centralised assistance to those living overseas.
Blesma works closely with the NHS to ensure the latest advances in the relevant medical fields are converted into practical solutions that can benefit all of their members. They do not provide members’ prosthetics, but they do help prosthetists develop their skills at undergraduate and PhD level. For further information, visit the website below.
Website: www.blesma.org
Bravehound
Bravehound provide companion dogs to veterans and then provide support for both the dog and veteran over the dogs’ life. They aim to support a smooth transition back into civilian life, helping ex-service personnel adjust.
Website: www.bravehound.co.uk
Combat Stress
Combat Stress is the UK’s leading mental health charity for veterans. They provide free specialised clinical treatment and support to ex-servicemen and women across the UK with mental health conditions. Combat Stress has a strategic partnership with the MOD and the Department of Health and Social Care. This enables them to work directly with NHS mental health trusts and Armed Forces health networks to develop services suitable for military veterans. For further information, visit the website below.
Website: www.combatstress.org.uk
Contact
Contact is a group of charitable, support and state organisations that have joined forces to enhance mental health support available to the Armed Forces community. The partnership consists of Big White Wall, Cobseo, Combat Stress, Help for Heroes, The Royal British Legion, Walking With The Wounded, the NHS, MOD, UK Psychological Trauma Society and King’s College London. Contact aims to improve collaborative care management, increase instances of help-seeking behaviour, improve service provision, encourage best practice across the sector and improve public knowledge of what support is available and how best to access it. For more information, visit the website below.
Website: www.contactarmedforces.co.uk
Cosbeo
Cobseo, as the Confederation of Service Charities, offers membership to charities who promote and further the welfare and general interests of the Armed Forces community, subject to fulfilling the membership criteria. Comprising 255 members, Cobseo provides a single point of contact for interaction with the Armed Forces community. For more information, visit the website below.
Website: www.cobseo.org.uk
Hearing Loss and Tinnitus Services
If a patient has acquired hearing loss and / or tinnitus relating to their time in service, additional support can be funded through the Royal British Legion Veterans’ Hearing Fund. To access the service, patients can be referred by their GP to their local NHS audiology department or an application form can be downloaded from the website below.
Website: www.britishlegion.org.uk
Help for Heroes
Help for Heroes provides direct, practical support for wounded, injured and sick service personnel, Veterans and their families. No matter when or where someone served, the charity offers the help they need, if necessary for life. They have four recovery centres in the UK that offer a wide range of services, including, but not exclusive to, psychological wellbeing, clinical support and sports recovery. For more information, please visit the site below.
Website: www.helpforheroes.org.uk
Help for Heroes: The Veterans Clinical Liaison (VCL) Service
The Veterans Clinical Liaison (VCL) Service acts as a point of contact for those with serious complex injuries and long terms health issues and focuses on holistic clinical support to improve an individual’s quality of life. The VCL nurses engage and empower Help for Heroes beneficiaries to optimise their clinical status in partnership with statutory (NHS and social care) and voluntary organisations. Beneficiaries can self-refer or be professionally referred. For further information, visit the website below.
Website: www.helpforheroes.org.uk/get-support
Veterans' Gateway
Veterans’ Gateway is for any ex-service personnel and their families looking for advice or support, 24 hours a day. It is the first point of contact to a network of military and non-military partner organisations to help veterans and their families find exactly what information, advice and support they need, when they need it – across key areas from physical and mental health to employability, housing, finances, personal relationships and more. For more information, visit the website below.
Website: www.veteransgateway.org.uk
Telephone: 0808 802 1212
Health Review and Assessment Clinic
Health Review and Assessment Clinic
Here we can help you monitor your condition
Health Reviews
Prescriptions and Medicines Centre
Prescriptions and Medicines Centre
How can we help you?
Prescriptions
Local Pharmacies
- Glade Pharmacy (located opposite the Marlow Surgery)
Victoria Road Marlow SL7 1DS
01628 482078 - Marlow Pharmacy
61 High Street Marlow SL7 1AB
01628 482241 - Boots the Chemist
4 – 5 Market Square Marlow SL7 3HH
01628 482875 - Marlow Bottom Pharmacy
Brucewood Parade Marlow Bottom SL7 3PE
01628 486312 - Lane End Pharmacy
1 High Street Lane End HP14 3JF
01494 880774 - Asda Superstore
Holmers Farm Way High Wycombe HP12 4NU
01494 441611 - View more local pharmacies
- Medications/Prescriptions FAQs
