Practice

About Us

We are a partnership practicing in our purpose-built surgery in Victoria Road, Marlow and at three branch surgeries at Lane End, Hambleden and Hurley.

Surgery consultations are normally by appointment and there are specialist clinics in various fields.

The Marlow Surgery is responsible for training qualified doctors in general practitioner skills.

Disabled Patients

The premises are accessible to wheelchairs and there is a toilet for the disabled.

We also have designated disabled parking bays. We offer a hearing induction loop facility for the hard of hearing - please ask at reception.

Test Results

Results of tests are available online or by telephoning the surgery on the times stated below:

Marlow Surgery Please call 01628 405551
12.00pm - 5.00pm weekdays
Lane End Surgery Please call 01494 881209
after 2.00pm each weekday

Your Doctor will have reviewed the test results and left a comment as to the follow up required, if any.

The person giving you your result is only able to give you the comment written in your medical records by the doctor.

If your results have been requested by a consultant they will be given a copy.

Use our website to access online results. If you are not already registered, you will need to briefly register your details online and then login immediately to obtain your test results.

Please read the ‘How does it work’ section before requesting your result.

You may also register to use online appointments and repeat prescriptions, although for security reasons this is a separate process. 

Following up the results of any investigations is your responsibility. Please make sure that you either call the results line, check online or make a follow-up appointment (if recommended by your GP) to get the results of your blood tests, x-rays, scans or other tests arranged by the surgery.

You will not necessarily be contacted about abnormal results so make sure that you have checked the outcome of tests.

Parking

Limited free parking is available at all our surgeries. Marlow surgery has a large free car park but this does get very busy at peak times. Please allow plenty of time when arriving for your appointment as it may be necessary to wait for a parking space to become available or park elsewhere.

Alternative parking is available in the roads around the surgery (restrictions may apply) and the closest pay and display car park is in Institute Road.

Please respect the residents nearby and do not use the car parks belonging to Victoria Day Nursery, Victoria Court or the Cottage Hospital. Our disabled bays are for use by blue badge holders only.

Your Questions Answered

At Marlow Medical Group, we have answered some of your most frequently asked questions.

Including:

  • Why can’t I get an appointment to see my own doctor when I want?
  • My doctor recently retired / left. Why didn’t you write to tell me?
  • I sometimes find it difficult to get through on the telephone to book an appointment.
  • Why can I only have a blood test in the morning?
  • Why isn’t the surgery open at weekends in case of emergencies over the weekend?
  • Why are you closed at lunchtime?
  • Why isn’t there another Doctors Practice in Marlow?
  • Why do you sometimes close for training?
  • Why is it sometimes difficult to find a parking space?
  • Why does the receptionist ask me what I want to see the doctor for?
  • Why do you sometimes charge fees?
  • Why can’t you give me information about a family member?

View the Frequently Asked Questions...

Carers Information

If you look after someone who, through illness, disability or frailty cannot manage without you, then you are a Carer.

We are interested in identifying carers, especially those who may be caring without support. As a carer, you are entitled to have your needs assessed by Adult Care Services. You can print off and complete a CARERS IDENTIFICATION AND REFERRAL FORM and return this to Marlow Surgery. Forms are also available from Reception. You will then be contacted by someone from Adult Care Services to arrange an assessment and your GP can register you as a carer.

Carers Bucks LogoCarers Bucks is a registered charity which supports carers of all ages from all communities who look after a friend or family member who cannot manage without them. They offer a range of services, advice and support to help you in your role as a carer. You can contact them on 0300 777 2722 (calls charged at local rate), email mail@carersbucks.org or visit their website at www.carersbucks.org

Event
Come along to the 'Marlow Carers' Support Group' held every second Tuesday of the month 10.00am - 12.00pm at Brooke Furmston Place, Little Marlow Road SL7 1GN.

The Chiltern Clinical Commissioning Group

Chiltern Clinical Commissioning Group (Chiltern CCG) is a group of 35 GP practices in Amersham, Wycombe, and across South Buckinghamshire, serving a population of over 320,000.

As a clinically led commissioning organisation, our purpose is to spend the money allocated to us as wisely as possible whilst improving quality and experience of care and ensuring we achieve superior health outcomes for all members of our communities.   We will do this by being innovative, responsive, productive and caring at the same time as creating a financially stable and sustainable organisation.

Further details on the role of the CCCG can be obtained by calling 01494 586600 or visiting the Chiltern CCG Website.